There should never be a surprise during a performance review.

John Graci, Graci Leadership Solutions

Providing feedback to an employee is an ongoing process and not just a single event. If there ever is a surprise in performance review, a leader needs to apologize to the employee for not doing their job. Leaders, every day if you “See it-say it!” When it comes to a performance review, there should never be a surprise. Performance reviews are a summary of all conversations between leader and an employee since last the last review.