Drive-by recognition should be illegal.

John Graci, Graci Leadership Solutions

Drive-by recognition is widespread these days. We all have been on the receiving end of a leader saying, “Nice job,” “Thatta Boy/Girl” and “You keep up the good work!” This type of recognition can come off as manipulation. If a leader wants recognition to stick, it needs to be sincere, factual and timely. Example: “Matt, thanks for staying late yesterday, you helped us meet our deadline.” It takes skills to be an effective leader. Leaders are made, they are not born!

Thoughts that make you go Hmmm…

John Graci, Graci Leadership Solutions

There are some managers who try to justify their own job security by making decisions and doing the work that their employees should be doing. These are the same managers who will complain how busy they are running around and putting out fires, and how their employees sit around and wait to be told and have bad attitudes. Leaders, when you make a choice not to empower and delegate, you are denying yourself and you are denying employees and opportunity to grow and develop.

There should never be a surprise during a performance review.

John Graci, Graci Leadership Solutions

Providing feedback to an employee is an ongoing process and not just a single event. If there ever is a surprise in performance review, a leader needs to apologize to the employee for not doing their job. Leaders, every day if you “See it-say it!” When it comes to a performance review, there should never be a surprise. Performance reviews are a summary of all conversations between leader and an employee since last the last review.

It takes courage to be a leader.

John Graci, Graci Leadership Solutions

Effective leaders possess the courage and skills to let an employee know they have a piece of spinach wedged between their teeth. If they choose not to confront an employee over their performance or behavior, they certainly cannot complain. Equip your leaders with the skills they need to understand that from an employee’s perspective, no response to their performance or behavior - is a response.

If your leaders are not coaching it - then they are allowing it.

John Graci, Graci Leadership Solutions

Ever hear a leader complain by asking, “Why are employees not doing what they are supposed to do?” 80% of the time it is due to a leader not executing their responsibility. When a leader is unclear with an employee on how they are doing - they are actually being unkind to that employee. Equip your leaders with the skills they need to understand… If you are not coaching it, you are allowing it!